Our work
The mission of The Department of Veterans Affairs (VA), Office of Information Technology (OI&T) is to provide benefits and services to Veterans of the United States. In meeting these goals, OIT strives to provide high quality, effective, and efficient Information Technology (IT) services to those responsible for providing care to the Veterans at the point-of-care as well as throughout all the points of the Veterans’ health care in an effective, timely and compassionate manner.
The Army National Guard (ARNG) Bureau, established in 1636, is the oldest component of the U.S. Armed Forces and serves as the primary combat reserve of the U.S. Army. The Army National Guard (ARNG) is governor-responsive and ready to defend the homeland anytime and anywhere. They have helped communities recover from natural disasters, pandemics and civil disturbances for nearly four centuries. Combining civilian-acquired skills and experiences with their combat training. Army National Guard (ARNG) Soldiers bring rich and unique capabilities to the Joint Force.
Department of Veterans Affairs Benefits and Memorials Technical Management Support Services (BAM TMSS)
VA depends on Information Management/Information Technology (IM/IT) systems to meet mission goals. The VA OI&T Product Delivery Service (PDS), Benefits Appeals and Memorial (BAM) Portfolio delivers world-class, veteran-centric capabilities that provide secure, seamless delivery of benefits and services to Veterans and their families. The BAM portfolio consists of a variety of products, programs, and projects that deliver Veteran-centric technology solutions that are available, adaptable, secure, and cost-effective.
Effective September 1, 2019, PDS has adopted a Product Line Management (PLM) model which will complement the Development Security Operations (DevSecOps) approach to product management, software delivery, and overall IT support. DevSecOps will improve the experience of OI&T customers, enable OI&T to deploy new systems and update existing systems more quickly and frequently, and will lower costs by leveraging industry best practices and innovation. This recent organizational transformation included absorption of Benefits Product Support (BPS) and portions of the former Corporate Product Support, which were both previously part of Technology Readiness Support (TRS). As a result, the number of projects and products to be supported has expanded and is expected to further change.
BAM Portfolio currently includes the following Budget Portfolios:
- Compensation and Pension (C&P)
- Benefits Integration and Administration (BIA)
- Loan Guaranty (LGY)
- Education Veteran Readiness and Employment (EVRE)
- Insurance
- Appeals
- Memorial Benefits and Services (MBS)
Technology Incubation Services (TIS) Support
The Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Product Delivery Service (PDS), Office of Chief Technology Officer (OCTO) currently includes the following Budget Portfolios:
- Benefits
- Health
- Digital Experience (DE)
- Architecture Engineering Services (AES)
- Innovation
- Artificial Intelligence (AI)
PDS Portfolio is a critical component of furthering VA OI&T’s maturity of a DevSecOps structure given its feature role in bringing together data services infrastructure for the development communities and systems operations from the maintenance infrastructure areas. Given this close connection, PDS Portfolio plays a prominent part in also delivering the program management office support aiding the development and implementation of DevSecOps processes at the VA.
National Guard Bureau Administrative and Business Services II (ABS II) Support
The Equal Opportunity Compliance (EOC) quantitative and qualitative baseline analysis is critical to the strategic trends research for the NGB-EOC Office as the projections provide demographic analysis and trends, tracks the measures listed in the NGB EOC Strategic Plan, and assists decision-makers as to how EOC can become a vital element in our nation’s security. EOC’s role is essential in attracting, recruiting, developing, and retaining a quality workforce.
The SGS CSO-S provides technical writing, expert-level editing, formatting, knowledge management, instructional design, and SME support to the office SOP as well as other pertinent support functions to progress the ARNG mission enterprise-wide and contribute to impactful changes to the SGS’s processes, operations, and strategic planning. Our Team will focus on format, style, grammar, and tone while researching, clarifying, writing, and designing printed material for mass distribution that may be used on official websites, e-mails, announcements, and reports while confidently using regulations and policies that include: ARNG Memo 25-52, Staff Action Process and Correspondence Policies and Procedures; NGR 25-1, All States Memorandums; NGB Memo 10-5, Organization and Functions of the National Guard Bureau; Army Regulation (AR) 25-50, Preparing and Managing Correspondence; AR 25-51, Official Mail and Distribution Management; AR 10-5, Organizations and Functions, Headquarters Department of the Army; and other guidelines related to managing official correspondence.
